Effective date: 26 October 2026
How your eSIM plan is delivered
eseemo delivers all eSIM plans digitally. There is no physical product and no shipping.
Delivery method: Your eSIM plan arrives as a QR code, delivered to your email address, usually within two minutes of a successful payment.
What you receive:
- A QR code image attached to your order confirmation email
- An activation code and server address you can enter manually if QR scanning is not available
- A link to your order page at eseemo.com where the QR code remains accessible at any time
When delivery happens
Delivery is automatic and immediate after payment confirmation. You do not need to take any action to trigger delivery.
If your QR code has not arrived within 5 minutes of payment, please check your spam folder before contacting support.
Re-delivery
You can access your QR code and activation details at any time by visiting your order page. Use the Find My eSIM feature on eseemo.com to retrieve your order using your email address.
Support
If you experience any issue with your delivery, contact us at hello@eseemo.com and include your order reference number.
eseemo is a product of Slash Solutions L.L.C., registered in Kosovo.