Your eSIM arrives by email within a minute of purchase, QR code included. Installing it is genuinely a two-minute job: scan, confirm, done. Here's the whole flow — plus the one smart habit that makes landing day completely effortless.
Install before you fly
The best place to install your eSIM is at home, on wifi, days before your trip. The plan sits quietly on your phone next to your everyday number and doesn't use a single megabyte until you switch it on. That way, the moment your plane touches down, you're online — no hunting for airport wifi, no queue at a kiosk.
One quick check first: make sure your phone supports eSIM. Most modern phones do, and the check takes seconds.
On iPhone
Open the email on a second screen — a laptop, a tablet, or the printable version — so your phone's camera can scan the QR code.
- Go to Settings → Cellular (called Mobile Data in some regions).
- Tap Add eSIM and choose to scan a QR code.
- Point the camera at your code and confirm.
- Keep your personal number as the default for calls and messages, and label the new plan something easy like "Travel."
That's it. The plan is installed and waiting for your trip.
On Android
- Open Settings → Network & Internet.
- Choose the option to add a mobile plan or eSIM, then scan the QR code — menus vary slightly by brand, but the path starts the same way.
- Confirm the download and give the plan a name you'll recognize at a glance.
When you land
Turn the travel plan on and set it as your data line. Your own number stays active right alongside it, so calls and WhatsApp work exactly as before while the new plan quietly handles all your data.
If anything looks off — no bars, no data, an error that won't budge — our troubleshooting guide walks you through the quick fixes in minutes.